How it Works
Dementia Smart Care is designed to make everyday care simpler, safer and more connected for people living with dementia and the families and caregivers supporting them.
Getting started is simple. Set up the app, personalise it for your loved one’s needs, and begin using the available care and support features from day one.
1
Getting started takes just a few simple steps.
Create your account and set up the profile of the person you are caring for. Add the information needed to personalise the experience, including routines, medication reminders, emergency contacts and other relevant details.
2
Every person is different, so the app can be configured around their individual routines and preferences.
Set up medication reminders, daily routines, sleep and mood check-ins, emergency contacts, family information and other relevant details.
The more personalised the app is, the more useful it can become as part of everyday life.
3
Once everything is set up, the app becomes a simple companion throughout the day.
Depending on the features being used, it can help with:
The aim is to provide helpful support without making everyday care complicated.
4
Care doesn’t happen alone.
The app helps caregivers stay connected with the person’s day-to-day needs through notifications, reminders and available caregiver tools.
This can help families stay informed about important activities and respond when additional support may be needed.
5
Every new client receives 3 months of free access to the app.
During this period, you can use all available features and experience how Dementia Smart Care fits into your family’s daily routine.
There is no need to choose between different feature packages during the free period.
The aim is to provide helpful support without making everyday care complicated.
6
Both options provide continued access to the app’s available features.
Dementia Smart Care is built to support the person living with dementia while also giving families and caregivers greater connection and confidence.
Simple to start.
Every new client receives 3 months of free access to the Dementia Smart Care App, with full access to all available features and functionalities and no payment required.
Reminders + confirmation
GPS navigation + “patient is lost” alerts
All other features available within the app at the time of use.
The purpose of the 3-month free period is to give families and caregivers sufficient time to experience the complete functionality of the app and understand how it can support their day-to-day care needs.
Continue using the app by paying the applicable monthly subscription fee.
Billed on the same date each month
Continued access for the year, at a discounted rate compared with monthly billing.
Billed once per year
All prices are in AUD and inclusive of GST.
No individual features to buy, and a clear approach to what comes next.
The subscription provides continued access to the app’s available features and functionality.
You will not need to purchase individual features separately. Instead, the subscription provides access to the complete available feature set, subject to any future changes or additions to the app.
Choose the billing option that best suits your requirements:
As new features and functionalities are developed and added to the Dementia Smart Care App, they can be incorporated into the subscription model or assessed separately based on development and ongoing operating costs.
Any future premium features or services that require additional charges will be communicated to clients before they become chargeable.
Everything you need to know about pricing, at a glance.
| Stage | Access | Payment |
|---|---|---|
| Initial 3 Months | Full access to all available features | FREE |
| After 3 Months – Monthly | Full ongoing access | $79 AUD/month |
| After 3 Months – Annual | Full ongoing access | $799 AUD/year |
Full access to the complete app — FREE
Choose your preferred subscription — Monthly or Annual
Continue using the complete available feature set through your selected subscription.
The objective is to remove the initial barrier to adoption by allowing families to use and experience the complete Dementia Smart Care App for three months at no cost. After experiencing the benefits of the platform, clients can choose a monthly or annual subscription to continue using the app and its available features.
Every new client receives 3 months of free access to the Dementia Smart Care App, with full access to all available features and functionalities and no payment required.
Cancel anytime. Access continues until the end of the paid period, then reverts to the Free tier. Features are not deleted, simply hidden, so re-subscribing restores them without data loss. No partial refunds for the unused portion of a billing period, except as required by Australian Consumer Law.
If a renewal payment fails, safety-critical features (Medication Assistant, Emergency Help, Daily Routine) remain active on the Free tier rather than being switched off entirely, given the app’s care and safety purpose.
Start your 3-month FREE full-access period today and discover how Dementia Smart Care can become part of your everyday care routine.
